Shipping Policy
At BLNK Music, we strive to get your order to you as quickly as possible. Below you will find all the information regarding our shipping methods, shipping costs, and delivery times. Please read it carefully so you know exactly how the process works.
1. Shipping Methods
BLNK Music offers 1 shipping method. We use reliable carriers to ensure that your order arrives safely and on time.
2. Shipping Costs
Shipping costs depend on the destination and the size of your order. Shipping costs will be clearly displayed during the checkout process so that you know exactly how much you need to pay before completing the payment.
- Shipping costs within the EU: €5.23
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International shipping outside the EU: €9
For shipments outside the EU, additional customs duties and taxes may apply. These costs will be borne by the customer.
3. Delivery Times
We strive to process and ship your order as quickly as possible. Delivery times depend on the shipping method and the destination country:
- To The Netherlands & Belgium: 3-5 business days.
- Other EU countries: Delivery time varies between 5-11 business days.
- International shipping: Delivery times for international shipments range from 5-15 business days, depending on the country and customs processing.
Please note: The stated delivery times are indicative and may vary depending on carrier delays or public holidays.
4. Track Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number (if applicable), allowing you to track your package. Keep an eye on your email and account for updates on the status of your shipment.
5. Non-Delivered or Lost Packages
Although we make every effort to ensure that your package is delivered on time, issues such as delays or lost packages may occasionally occur. If your package has not arrived within the expected delivery time, please contact us at blnkmerch.contact@gmail.com.
6. Address Changes
Please ensure that you provide the correct shipping address when placing your order. BLNK Music cannot be held responsible for delays or lost packages due to an incorrect address.
7. Packing and Shipping
We process and ship orders within 1-2 business days after receiving payment, except on holidays and weekends. During busy periods, such as holidays or sale periods, order processing may take longer.
8. Customer Service
If you have any questions about your order, delivery, or other shipping-related matters, please feel free to contact us at blnkmerch.contact@gmail.com.